Why Was My ClearGrid Payment Plan Canceled and What Are My Options?

Created by Abdalrahman Mreyan, Modified on Thu, 4 Jul, 2024 at 2:24 PM by Abdalrahman Mreyan

We understand that financial difficulties can arise, leading to missed payments. If your payment plan was canceled due to a missed installment, here’s what you need to know.

Why Payment Plans Are Canceled

Payment plans are canceled if payments are not made as scheduled. This policy ensures fairness and maintains the integrity of our payment system.

Requesting a New Payment Plan

1. No Reinstatement: Unfortunately, once a payment plan is canceled, it cannot be reinstated.

2. Full Payment Required: To resolve the outstanding balance, you must make a full payment.

3. Scheduling Payments: While we cannot offer a new payment plan, you can schedule your payment for a future date within 30 days to better manage your finances.

Steps to Take

  1. Check Your Balance: Log in to your ClearGrid account to view your outstanding balance.

  2. Make a Payment: Use the ClearGrid portal to make a full payment.

  3. Contact Us: If you have questions or need assistance, contact our support team at support@cleargrid.co.

Important Note

Failure to address the outstanding balance promptly may result in further action. We encourage you to take immediate steps to settle your dues.

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